Privacy Policy
Last updated October 4, 2026
Who we are
This policy explains what Slidea collects, why, and what you can ask to have done about it. Questions go to hello@slidea.app.
What we collect
- Account details — your name, email address and avatar, handled by our sign-in provider. We never see or store your password.
- Your content — the carousels you build, their captions and hashtags, and the images you upload.
- Connected profiles — if you connect a social account, the access tokens needed to post on your behalf, plus that profile’s display name and avatar.
- Billing details — subscription status and the email tied to it. Card details go directly to our payment processor; they never reach our servers.
- Technical logs — request metadata such as IP address and browser, kept briefly to keep the service running and to investigate abuse.
What we do with it
We use it to run the product: to sign you in, store and render your carousels, publish posts you have scheduled, bill you if you subscribe, and answer you when you get in touch.
We do not sell your data, and we do not use your carousels or uploaded images to train machine learning models.
When you use the AI agent, brand tools or image generation, what you send is passed to the AI providers listed below so they can produce a response. They handle it under their own terms.
Who else processes it
We rely on a small number of providers. Each one only receives what it needs to do its job.
| Service | Purpose | Data |
|---|---|---|
| Clerk | Accounts and sign-in | Name, email, avatar |
| Convex | Application database | Carousels, captions, schedules |
| Cloudflare | Hosting | Request logs such as IP address and browser |
| Cloudflare R2 | Image storage | Images you upload and rendered slides |
| OpenRouter | AI writing for the agent and brand tools, routed to model providers such as Anthropic | Your messages, carousel text and brand details |
| Higgsfield | AI image generation | The prompts for images you ask for |
| Polar | Subscriptions and payments | Billing email, subscription status |
| TikTok | Publishing, if you connect it | Profile name, avatar, posts you send to TikTok |
Connected social accounts
Connecting a TikTok profile grants Slidea permission to read that profile’s basic information and to send the carousels you schedule to it as drafts, which you finish and publish yourself in TikTok. We store the access and refresh tokens so a scheduled draft can be sent later without you being present.
Disconnecting a profile deletes those tokens and cancels anything still queued for it. You can also revoke access from within TikTok, which stops us posting immediately.
How long we keep it
Your content stays until you delete it or close your account. Deleting a carousel or an image removes it from the app; backups holding it roll off within 30 days. To close your account and delete its data, email hello@slidea.app from the address you sign in with. Billing records are kept as long as tax and accounting rules require.
Your rights
You can ask us to show you the data we hold about you, correct it, delete it, or send you a copy. Write to hello@slidea.app and we will respond within 30 days.
Under Mexican data protection law these are your ARCO rights: access, rectification, cancellation and opposition. Your request should include your name, the email you use with Slidea, the right you want to exercise and the data it concerns. You can also withdraw your consent to processing, which may mean closing your account.
Depending on where you live, you may also have the right to object to certain processing or to complain to your local data protection authority.
Children
Slidea is not intended for anyone under 13. If you believe a child has given us personal data, contact us and we will remove it.
Changes
If we change this policy in a way that materially affects you, we will tell you by email or in the app before it takes effect.